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These terms are incorporated by reference into Gaia’s Terms of Service at www.gld-online.com and are subject to such Terms of Service. Your use of any of the Gaia website, Gaia's services and associated software (the “Services”) is subject to the Terms of Service in its entirety. The definitions as found in the Terms of Service shall apply to this Privacy Policy. In the event of a conflict between the terms of this Privacy Policy and the Terms of Service, the Privacy Policy shall prevail.

1. Questions.

If you have questions or concerns regarding this statement, please contact Gaia at 1-866-983-4433

2. Passwords.

You may not disclose your password to any third party. If you lose control of your password, you may lose substantial control over your personally identifiable information as well as incur usage charges. In addition, you may run the risk of another user accessing your password and using it to falsely represent your identity. If you have reason to believe that your password has been compromised for any reason, Gaia strongly recommends that you immediately change your password.

3. Information Collected.

3.1. Cookies. A cookie is a piece of data stored on the user’s computer tied to information about the user. We also use cookies on certain pages of the Services, and for Services requiring registration. This is done primarily for your benefit as cookies allow you to log on only once per session. Many browsers offer users the option of declining cookies. If you do not wish to accept cookies, please modify the settings in your browser. Your browser must be set to accept cookies if you wish to use the Services available only to registered members.

3.2. Registration and Use Information. To register, activate and/or use our Services we may require you to provide us with contact information, such as your name, username, password, street address, phone number, and email address. In the event that you are using a paid Service we may collect your credit card number, expiration date, and billing information. We may also transmit your credit card to partners, such as universal registration partners, whom you specifically select to receive this information.

3.3 Survey Information. We periodically conduct optional surveys to understand as to how we are servicing our customer’s needs and how we can improve upon this in the future. These surveys or questionnaires are addressed to trial customers, customers, and users visiting our website or using the Gaia Service.

3.4 Designs. In using our Services you may provide to us designs/design information or other materials. We will retain any such materials and share such materials with third parties as you specify.

4. Disclosure of Information.

4.1. Referrals. If a user elects to use our referral service for informing someone else about Gaia, we ask them for the third party’s name and email address. Gaia will automatically send such third party a one-time email inviting them to visit the website. Gaia stores this information for the sole purpose of sending this one-time email.

4.2. Demographic Information. We aggregate broad demographic and usage information on our user base, which we disclose to third parties. In addition, this aggregated data is used internally for promotional purposes. We use the information about the interests our users to increase the effectiveness of our marketing and promotional efforts and to customize our site's content and layout. We believe these uses allow us to create a personalized product that better satisfies our users' needs. We may also use information about you to deliver information to you that, in some cases, is targeted to your interests, such as targeted banners.

4.3. Personally Identifiable Information. We do not sell, rent, trade or otherwise share any personally identifiable information about our users, except with your consent or for the specific purposes described in this statement, provided that your personal information will be shared with the Geothermal Training Institute and its successors and assigns.

4.4 Co-Branded or Private Labeled Site. If you register for Gaia through a co-branded or private-labeled site through an Authorized Reseller, registration information may also be provided to the Authorized Reseller. This includes, but is not limited to the names, addresses, email addresses, and phone numbers of our users. In addition, except as we describe here we will not disclose any personally identifiable financial or security related personally identifiable information such as credit card numbers and or passwords.

4.5. Third Parties or Suppliers. We will disclose your information to third parties or suppliers as necessary to provide the Services. For example, we disclose your credit card number to third party processors in order to post the charge to your account.

4.6 Change of Control. It is possible that we could merge with or be acquired by another business entity. Should such a combination occur, you should expect that we would share some or all of your information in order to continue to provide the Service. We will try to notify you should such an event occur and will require that the new combined entity follow the practices disclosed in this Privacy Policy with respect to your information.

4.7. Service Providers. We use service providers to help us perform some of the services on our site. When we need to disclose our users' personal information to these vendors, we require that they use the information only for the functions we have asked them to perform in accordance with their privacy policies.

4.8. Compelled Disclosure. Unfortunately, we cannot ensure the absolute privacy of any personally identifiable user information. For example, we may be forced to disclose information to government and/or law enforcement agencies or third parties under certain circumstances. Gaia cooperates with all law enforcement inquiries and reserves the right to reveal your identity (or whatever information we know about you) in the event of a complaint or legal action arising from your use of the services or features on the website. In addition, third parties may unlawfully intercept or access transmissions or private communications. Therefore, although we make it a practice not to disclose any personally identifiable information to any third party, we do not promise that your personally identifiable information or private communications will remain private.

5. Use of Information.

5.1 Messages. We send all new users a welcoming email to verify password and username. Established users will receive messages as part of the Service.

5.2 Newsletters / Service Offers. Occasionally a user will receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice and Opt-out sections.

5.3. Log Files. Log files recording the URL that you just came from, which URL you go to next, which browser you are using, and which operating system you are using are used solely for administrative purposes and are not linked to any personally identifiable information.

5.4. IP Addresses. We use your IP address to help diagnose problems with our server, and to administer our Services. Your IP address is also used to gather broad demographic information. Your IP address may be used in order to enforce certain policies within our Terms of Use.

5.5. Cookies. Our site uses cookies mainly for the purpose of saving your username and password so you don't have to re-enter it each time you access a registered member only page. Cookies may also be used for other purposes at times.

5.6. Online Surveys. Our online surveys at times ask visitors for contact information such as their email address. We use contact data from our surveys to send the user information about our company. Users may opt-out of receiving future mailings.

5.7. Contests. We run contests on our site in which we ask visitors for contact information such as their email address, full name, and street address. We use contact data from our contests to contact our winners and to send users information about our company. Users may opt-out of receiving future mailings. Partners who are affiliated with contests may have access to aggregated user data.

5.8. External Service Providers. This site contains links to many other sites. We are not responsible for the privacy practices or the content of such websites. Since Gaia does not control the privacy policies of third parties, you are subject to the privacy customs and policies of that third party. We encourage you to ask questions and review their stated privacy policies before you disclose your personal information to others.

5.9. Advertisements. We may use outside advertising companies to display ads on our site. These advertisements may contain cookies. While we use cookies in other parts of our website, cookies received with banner ads may be collected by the outside advertising companies, and we do not have access to this information.

5.10 Geothermal Institute. We may provide your personal information to the Geothermal Institute for the purpose of offering you training.

6. Editing Personally Identifiable Information. You may at any time review and change your personally identifiable information at Gaia. This information includes but is not limited to your email address, street address, city, state, zip code, country, daytime phone number, password, or credit card number and expiration date. To change this information, the user must log on and click the appropriate link on the Service.  

7. Your Use of Information. In the course of using the Services you may be exposed to personally identifiable information of other users. Under no circumstances may you disclose personally identifiable information about another user to any third party without the consent of Gaia and the consent of such other user. Gaia does not tolerate spam, and we reserve the right to suspend the registration of any user who sends unsolicited email to our other users.

8. Security.  Gaia uses industry standard efforts such as firewalls and Secure Socket Layers to safeguard the confidentiality of your personally identifiable information. However, even the most robust security systems are not foolproof and users should consider this when revealing any personally identifiable information to any party over any form of media.  

9. Opting Out. Our website and Services provides users the opportunity to opt-out of having their information used for purposes not directly related to our website (e.g. notifications of special offers) from us at the point where we request information. However, if a user decides at any time not to receive future communications, the user may remove their information from our database by sending an email to bernstein@gaiageo.com When a user chooses to ‘opt-out’ we honor the user’s selection and do not share the information provided to us with any third party.  

10. Contacting Gaia  If you have any questions about this privacy statement, or the privacy practices of Gaia, you can contact Gaia by sending an email to bernstein@gaiageo.com. For general inquiries relating to the Gaia website, users may send an email to bernstein@gaiageo.com .

11. Notification of Changes. This policy was last revised on September 24, 2009 . If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a notice on our announcements page notifying users of the change. In some cases where we post the notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.